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Here’s a list of common questions about The Discovery’s digital membership cards. If you don’t find the answer you’re looking for here, feel free to e-mail email@example.com or call 775-786-1000.
Upon purchase/renewal, your membership is active immediately and you can visit The Discovery right away. Please allow 24-48 hours after your membership is purchased/renewed for your information to update in the digital membership card system.
We’re here to help. Feel free to e-mail firstname.lastname@example.org or give us a call at 775-786-1000.
We can help fix any errors with your membership. Simply e-mail email@example.com and let us know what’s wrong so we can make the necessary corrections.
Yes. All adult members on a membership can install the eMembership Card app and download membership cards.
Yes. To verify member admission, we ask that members show their digital membership card and a valid photo ID for admission to the museum.
Yes. Simply show your membership card that includes the ASTC logo (Traveling and Premier memberships only) at any museum that participates in ASTC’s Passport program for free or reduced admission.
Yes. After your membership renewal has been processed, your digital card information will automatically update with your new expiration date within 24-48 hours. There’s no need to make any updates or changes in the eMembership Card app.
Yes. No payment or personal information is transmitted to the app when you download your digital membership cards.
By default, all new and renewing members will now receive a digital membership card. If you prefer to receive a plastic membership card instead, please contact us at firstname.lastname@example.org or 775-786-1000.